SMS Messaging Terms & Conditions

Last updated: September 13, 2026

These SMS Messaging Terms & Conditions (“SMS Terms”) govern the text message program operated by Veritec AI, Inc. (“Veritec,” “we,” “us,” or “our”) in connection with Veritec Portal (the “Platform”). By providing your mobile number and affirmatively opting in within the Platform, you agree to these SMS Terms.

Program at a glance
SenderVeritec AI, Inc.
Program typeTransactional account notifications. No marketing.
Message frequencyMessage frequency varies. Most users receive fewer than 10 messages per month.
CostMessage and data rates may apply.
Opt outReply STOP to any message.
Get helpReply HELP, email support@veritec.ai, or call +1 (512) 864-4800.
ConsentNot a condition of purchase or of any service.

1. Program description

Veritec AI operates a transactional text messaging program for registered users of Veritec Portal. The program delivers notifications relating to the status of your matter and reminders regarding scheduled treatment, appointments, and required actions. This is a notification service tied to your account. It is not a marketing program.

2. How you opt in

Consent to receive text messages is collected exclusively inside Veritec Portal, at the time you create your account or later from your notification settings. To enroll, you must affirmatively check a consent box that is unchecked by default and presented separately from acceptance of any other agreement.

Consent to receive text messages is not a condition of purchase and is not required to use Veritec Portal or to receive any service. You may decline and continue to use the Platform in full, receiving notifications by email or in-app alert instead.

A representation of the in-app consent screen is available at www.veritec.ai/sms-opt-in/.

3. Messages you will receive

  • Status updates on your case or matter
  • Treatment, appointment, and follow-up reminders
  • Document request and action-required notifications
  • Account and security notifications, including verification codes and sign-in alerts

We do not send marketing, promotional, or advertising text messages under this program.

4. Message frequency

Message frequency varies and depends on activity on your matter. Most users receive fewer than 10 messages per month.

5. Message and data rates

Message and data rates may apply. Veritec does not charge for messages sent through this program, but your mobile carrier may charge for messages sent or received depending on your plan. Contact your wireless provider for details about your plan.

6. Protected health information

Messages sent through this program are deliberately limited to non-clinical notifications. We do not include diagnoses, treatment details, medical record contents, or other protected health information (PHI) in the body of a text message. Where a notification relates to treatment, the message states only that an update or reminder exists and directs you to sign in to Veritec Portal to view details in a secure, authenticated environment.

7. How to opt out

You may cancel at any time. Reply STOP to any message from this program. You will receive a single confirmation message, after which we will send no further texts to that number. You may also disable text notifications at any time in your Veritec Portal notification settings.

To resume messages after opting out, reply START or re-enable text notifications in your account settings.

8. How to get help

Reply HELP to any message for assistance, or contact us at support@veritec.ai or +1 (512) 864-4800.

9. Carriers and delivery

This program is compatible with major U.S. wireless carriers, including AT&T, Verizon Wireless, T-Mobile, U.S. Cellular, Boost, Cricket, and MetroPCS. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and is not guaranteed.

10. Eligibility

You must be at least 18 years old and the account holder or an authorized user of the mobile number you provide. You agree to notify us promptly if your mobile number changes or is reassigned, by updating it in Veritec Portal or contacting support.

11. Privacy

Information collected through this program is handled in accordance with our Privacy Policy. No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party. Phone numbers are disclosed only to the messaging service providers that transmit messages on our behalf, solely for the purpose of delivering the messages described above.

12. Changes to these terms

We may update these SMS Terms from time to time. Material changes will be posted on this page with a revised “last updated” date. Continued participation in the program after a change constitutes acceptance of the revised terms.

13. Contact us

Veritec AI, Inc.
Email: support@veritec.ai
Phone: +1 (512) 864-4800